Frequently Asked Questions

Exchanges

If your order is not quite what you expected (wrong size, etc.) please send it back to us within 28 days(unused, of course) to P.O. Box 22 Lyttelton 8841 Canterbury N.Z and we will exchange or give you a refund.

The cost of the freight getting it back to us is yours. We will send you a replacement freight-free.

Warranty

We take pride in our locally made garments and are known for our superb quality. We are sure they will live up to your expectation. If for some reason they do not, we will put it right at no cost to you.

Sizing

Adult's sizing is unisex

Children's sizing

2 year old, 4 year old, 6 year old, 8 year old, 10 year old, 12 year old, 14 year old.

Privacy Policy

Your name, address and contact details are only used to send out catalogues, newsletters and any orders you may place. We do not sell, barter or give away your contact details to any other organisation.

The Snoclothes order form is secure. It is rendered by an SSL secure server which encrypts the data at time of entry. The payment URL begins with https:. The 's in http indicates that the site is secure. You should see a lock icon on your browser. The security certificate is issued by GoDaddy.com. Payments are processed via SecurePaytech.com.

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Shipping

Shipping Within NZ is Free

Expect delivery in 3-5 days

Outside New Zealand cost on application